Lachlan Fleet
Operations and Sales
Former CEO running US operations and a decade deep in residential sales environments. He has seen the conversion losses that happen when response speed and persistence break down.
LinkedInWe watched contractors lose the leads they paid for. So we built Booking-Bot.
Booking-Bot is an appointment-setting system that turns more leads into booked appointments for home-service companies. A new lead hears from you in under 10 seconds, and the follow-up keeps going until it books.
You’ll work with the people who built it.
Lachlan Fleet and Evan Nicoles spent years running sales and operations in residential lead generation before founding Booking-Bot in 2025. Lachlan works with you day to day, from setup to reviewing results. We’re a remote team based in the US.
Evan Nicoles
Tech and Product
Former COO at a large residential lead-gen company. He built systems for high-volume lead routing and focuses on reliable operating infrastructure, not dashboard noise.
LinkedIn“Thank you for being the best help! Seriously, the best customer service goes so far in gaining my trust as a company and you have done that!”
Booking-Bot onLinkedInTrustpilot
How we work with you
Reach us your way
Email, text, phone or video call, and book a time to talk whenever you need one.
24-hour replies
We respond within 24 hours, and usually much sooner.
Set up with you
We connect your lead sources, CRM and calendar, set up the AI conversations and get your team ready.
Month to month
No contract and no setup fees. You stay because Booking-Bot books appointments.
What Booking-Bot does
For home-service companies in every trade and of every size, working leads they buy from aggregators such as Modernize and Angi or generate themselves.
Your callers
Platform
Software for your own callers. The Dial Queue shows who to call next, AI texting keeps each conversation going and AI voice backup makes any callback your team misses.
From $499 a monthEverything the AI does is included, even the appointments it books.
Our callers
Managed
Our callers and AI work your new or aged leads, from first outreach through qualifying and booking. Your team takes the appointments.
Pay per successBillable outcomes and rates agreed before we start.
Human backup
Our callers behind yours on Platform, for nights, weekends or overflow, paid per success.
SMS-only Platform
Keep your dialer and add AI texting, from $300 a month.
Aged lead recovery
We work the older leads you’ve already paid for but never booked.
Not sure which fits? Compare Platform and Managed
Frequently asked questions
What is Booking-Bot?
Booking-Bot is an appointment-setting system that turns more leads into booked appointments for home-service companies. Calling, AI texting and booking run in one place, worked by your callers or ours.
Who founded Booking-Bot?
Lachlan Fleet and Evan Nicoles founded Booking-Bot in 2025. Both spent years running sales and operations in residential lead generation.
Where is Booking-Bot based?
We’re a remote team based in the US.
Is there a contract or a setup fee?
No. Booking-Bot is month to month, with no setup fees.
How much does Booking-Bot cost?
Platform starts at $499 a month for 100 leads, and SMS-only Platform at $300. Managed is pay per success, at rates agreed up front.
What kinds of companies use Booking-Bot?
Home-service companies of every size, in roofing, solar, HVAC, bathroom remodeling, landscaping and other trades. They buy leads from aggregators such as Modernize and Angi, generate their own, or both.
How fast does a new lead hear from us?
In under 10 seconds. After that, AI texting keeps the conversation going and your callers or ours follow up.
How do we reach your team?
You work with Lachlan Fleet, our co-founder, by email, text, phone or video call, and you can book a time to talk whenever you need one. We respond within 24 hours, usually much sooner.
Do we have to replace our CRM?
No. Booking-Bot handles the work between a lead arriving and an appointment being booked, and connects to your CRM and calendar. We’ll confirm the connections for your tools during the demo.
See where your follow-up is losing leads.
We’ll look at how your leads are worked today and show you how Booking-Bot would handle them.